
TRAVELER PROPERTIES
Reservations & Policies
Reservations & Policies
Planning Made Simple.
We know planning a stay in Hermann comes with questions, and we want to make sure everything feels easy and clear from the start.
Below you’ll find answers to the most common questions we receive about our homes, the booking process, what to expect during your stay, and more.
Don’t see your question here, check our FAQs Page. If you still don't see your questions answered, please don’t hesitate to reach out — we’re happy to help.
WHAT WE OFFER
We currently offer two private whole-house rentals in Hermann:
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Alemania Haus — 1204A Market Street
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5th Street Bungalow — Downtown Hermann coming soon
Both are fully private homes with keyless entry and self check-in. No shared spaces, no front desk — just your own place.
BOOKING & PAYMENTS
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Full payment is required at the time of booking to confirm your reservation.
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Bookings made through our website (direct) avoid third-party fees.
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We accept Visa, MasterCard, Discover, American Express
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We accept Gift Certificates exclusively from our website: Hermann Vacation Rentals
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Room rates posted are subject to availability and can change without prior notice.
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All rates are subject to applicable Missouri and local lodging taxes.
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Please Note: Your credit card is securely stored with your reservation and kept on file during your stay for any incidental charges (such as damages, missing items, or excessive cleaning if needed). If you need to update the card on file, just let us know.
CHECK-IN AND CHECK-OUT
Standard times
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Check-in: 3:00 PM
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Check-out: 10:00 AM
Self check-in details and your unique access code are sent the day before arrival.
Flexible arrival & departure (Direct bookings)
Because our Hermann homes are not booked back-to-back, we’re happy to offer more flexible times when you book directly with us:
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Arrive as early as 10:00 AM — $60
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Stay until 2:00 PM — $45
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Enjoy both (10 AM arrival + 1 PM departure) — $90
You can add these when you book, or simply message us and we’ll take care of it.
CANCELLATION POLICY
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21 or more days before arrival: Full refund minus a $60 processing fee.
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Fewer than 21 days before arrival: Non-refundable.
Direct bookings only:
At the host’s sole discretion, the paid amount may be applied as credit toward a future stay of equal or greater value within 12 months. We strongly prefer that you select new dates rather than holding open credit.
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No-shows and early departures are non-refundable.
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Date changes are treated the same as cancellations under the timelines above.
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You may transfer the reservation to friends or family with advance written notice at no extra charge.
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We strongly recommend purchasing travel insurance.
SERVICES & LOCATIONS
Self-Service Homes
Our properties are private, whole-house vacation rentals. There is no on-site staff or front desk. We are always just a message or phone call away and respond quickly, but guests should expect a self-service experience.
Important Location Notes
Please review the listing and map carefully before booking.
Our two homes are in different parts of Hermann:
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Alemania Haus – Located outside the main downtown core
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5th Street Bungalow – Located in downtown Hermann (higher pedestrian traffic)
Distances to the Amtrak station, wineries, restaurants, and other attractions vary by property. We strongly recommend checking the exact location and driving/walking times on the map before you book.
Train Travelers
The Amtrak station in Hermann typically has midday arrivals and departures, and a last arrival/departure in the afternoon. Because of this schedule:
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Standard check-in is 3:00 PM and check-out is 10:00 AM
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Train travelers often benefit from adding early check-in or late check-out when booking directly with us
If you’re traveling by train, we’re happy to help make the timing work smoothly. Our standard check-in doesn’t always line up with the Amtrak schedule of choice. You can add early check-in or late check-out when you book, or simply reply to your reminder message and we’ll take care of it for you.
Transportation
We do not provide transportation. Guests are responsible for their own travel to and from the properties (personal vehicle, rideshare, taxi, or walking where practical).
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Please confirm distances and options before booking.
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Hermann Transportation options include: Debbie's Lyft U Up and the Hermann Trolley.
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By booking with us, you acknowledge you have reviewed the property location, map, and listing details.
PET POLICY
We love well-behaved pets and are proud to be one of the few truly pet-friendly homes in Hermann. A non-refundable pet fee applies per pet at the time of booking.
What we provide for your pet
When you book with us and bring a pet, we’ll have ready for you if you let us know:
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A cozy dog bed
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Food & water bowls
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Waste bags
Important details about our homes:
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Both properties offer privacy, hardwood floors, and yard space that work well for pets.
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Yards are not enclosed, and Alemania is positioned above Market St.
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Neighbors have pets, and there is wildlife in our yard (Alemania Haus) on occasion.
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The 5th Street Bungalow sits in a high-pedestrian area of downtown Hermann, so extra caution is needed around sidewalks, bicycles, alley and street traffic.
Guest responsibilities
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Pets must remain on a leash or under direct control when outside the home.
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Pets may not be left unattended inside unless they are securely crated.
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Pets are not allowed on beds or upholstered furniture.
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Please clean up after your pet both inside and outside.
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Excessive barking or disruptive behavior may result in a request that the pet (or guests) return to the home.
Liability
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Because of unenclosed yards, nearby wildlife, bicycle traffic, and public roadways, we are not responsible for accidents or incidents involving unsupervised pets.
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If damage, excessive soiling, or extra cleaning is required, a cleaning or damage fee may apply.
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Prior notification is required so we can prepare for your pet.
We look forward to welcoming your furry family member!
CHILDREN'S POLICY
We happily welcome families with children at both of our properties. Our whole-house rentals offer complete privacy and are a great choice for family getaways in the heart of Hermann.
Supervision
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Minor children must be accompanied by an adult and supervised at all times, both indoors and outdoors.
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Children may not be left unattended in the home or on the property.
Safety
Our homes are located near nature and public roadways. This means there may be occasional wildlife, bicycle traffic, and passing cars. For this reason, we are not responsible for accidents or incidents involving unsupervised children.
Respect for neighbors
Please ensure children are respectful of neighbors and the surrounding area. If excessive noise or disruptive behavior occurs, we will ask your group to address the situation promptly.
We want every family to feel comfortable and safe during their stay. If you have any questions about traveling with children, just let us know — we’re happy to help.
HOUSE RULES (Quick Summary)
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Quiet hours: 10:00 PM – 7:00 AM
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No parties or events
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No smoking of any kind inside the homes (including vaping)
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Pets: Only allowed on pet-friendly properties with prior approval and pet fee
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Maximum occupancy must be observed
SMOKING POLICY
We maintain a completely smoke-free environment inside both of our homes.
What is prohibited Smoking of any kind is not allowed inside the homes. This includes:
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Cigarettes, cigars, pipes, and joints
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Any tobacco or plant product that is lit or heated
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Electronic smoking devices (vape pens, e-cigarettes, cartridges) containing nicotine, cannabis, or other substances
Where smoking is allowed Guests may smoke outside on the patio, deck, garden, or other outdoor areas of the property.
Please be courteous of neighbors and the property. Cigarette butts must be disposed of properly in the ash containers or trash cans provided — never on the ground.
Violation fee A minimum fee of $275, plus the cost of any nights lost while the home is being restored, will be charged for smoke or odor damage inside the property.
DAMAGES
When you book with us, your card is securely kept on file to cover any incidental charges or damages that may occur during your stay.
Damage to furniture, linens, flooring, appliances, or other property will be assessed and billed at our actual replacement or repair cost (including any necessary labor). We will always communicate with you transparently if any damage is found.
Please note that the following may be considered damages and subject to charges:
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Excessively soiled, stained, or irreparably damaged linens, towels, carpets, or furniture
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Broken or missing items
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Unauthorized smoking inside the home
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Pet-related damage or excessive soiling (beyond normal wear)
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Extra cleaning required beyond a standard turnover
We understand accidents can happen. Our goal is simply to keep the homes in excellent condition for every guest.
TRAVEL INSURANCE
Because plans can change, we strongly recommend purchasing travel insurance that covers cancellations, interruptions, and medical emergencies. Many guests use companies such as Squaremouth, Travel Guard, or Allianz.
STILL HAVE QUESTIONS?
Email us at info@travelerpropertiesllc.com or call/text 1-573-539-8091.
We’re real people and happy to help.
